New Here? FAQs

We want you to have a great experience using this discipleship site. And if you need anything, just let us know.

Issues or Technical Questions? Please Contact Us if you have issues or questions that aren’t covered here.

You can also find more detailed information in our Terms & Conditions.

Struggling Financially?

We are a ministry and not a business. Because of this, we’re a little different. If there are digital resources on this website that would benefit your ministry, please Contact Us to ask for a scholarship.

All-Church Access

How do I give access to everyone in my church? Because we help churches of all sizes, we have tried to price items to be affordable everyone. If you purchase a resource, feel free to use it either personally or church wide. For example, you might want to share children’s Bible lessons with all your teachers or family devotions with all the families in your church. You can either print resources directly from your computer to share them or share your login access. For larger churches, we recommend that you contact us to request a coupon code that you can share with your congregation to avoid issues with too many people trying to use the same login at the same time.

Donations to Offset Costs – We price items to help churches of all sizes. From a secular mindset, some would say that this is “bad business.” But our desire is to provide you with quality resources that touch lives. If you see the impact that these resources are making and are able, donations help to support this ministry in continuing not only to provide new resources but to give resources to small and struggling churches as well as to overseas missions.

Can I track the progress of my church members as they use these resources? Certain resources such as the Beyond the Wall Evangelism Training can be set-up as a discipleship class under your church name. We can assign someone at your church to be the Group Leader which will give them access to tracking information, the ability to send group emails for encouragement and accountability and more. Instead of giving you a coupon code, we will give you enrollment codes that you can use to invite church members to the class. The code will automatically enroll them with your church. Contact us to request this.

Checkout

Do I need an account before checking out? If you have an account, you can login during checkout but if you don’t have an account, making a purchase will create one for you. Our system will automatically create a user name and email you the password. You will be automatically logged in after the purchase is complete. Please check your email (and/or junk folder) for your password.

Can I pay with credit or debit card if I don’t have a PayPal account? Yes, you can check out as a guest. During checkout, simply choose the gray button that says “Debit / Credit Card Purchase.”

Do I have to create a PayPal account to check out? No, simply scroll down when it asks if you want to create a free PayPal account and click “Not Now.” It’s small print just beneath. You only need a PayPal account for subscription access and one can be created for you when you subscribe.

What if I bought a “course” but I still can’t access it? After a purchase, if a course or activity still shows a price instead of saying “Enrolled”, please refresh the page. If this doesn’t work, go to “My Account” and logout. Then log back in. If you are a first time user, check your email for your username and password. Once you log back in, that should take care of it. But if not, just call or email us HERE.

Can I pay by check? Yes, when you check out, just mark the “pay by check” option. We prefer that this option be used by churches and organizations and prefer that individuals use a different payment method. Paying by check will process your order but it will be placed on hold until we receive and deposit your payment which can cause a delay in shipping or processing your order. For quicker or immediate access please Contact Us.

My Account/My Profile

How do I know if I’m logged in? When you’re logged in the Login/Register tab in the navigation bar disappears and instead you’ll see “My Account” where you can see purchased items, previous orders and logout. Under “My Profile” you can upload a photo, have quick access to the activities that you’ve enrolled in and more.

How do I logout? Go to “My Account” and press logout.

About the Store

There are three kinds of resources on this website: physical items that need to be shipped such as books, Gospel illusions, etc. and digital items which give you immediate access once you check out.

Printing & Downloading Digital Resources

This website has been set up to be print-ready from your browser. Your browser should allow you both to print and sometimes (depending on your browser) to export as a PDF. For example, on Safari, go to the top navigation bar and press File>Print or File>Export as PDF.

Using Resources at Your Church

As you browse through our site you’ll see a number of ways to purchase items and share them throughout your church. You can buy resources individually, get Subscription Access, purchase Bundles for either church or personal use, or Name Your Own Price (for struggling individuals and churches). Our desire is that money will never hinder ministry and we place a high degree of trust in the churches who use our site.

Make these resources available to everyone in your church. Learn more.

Data Protection Disclaimers / Privacy & Security

Please refer to our Privacy Policy for our privacy and security practices.

Cookie Policy

Our websites and some of our apps use cookies which allows you to keep your user preferences and to enhance better performance and user experience. By using one of our websites, you agree to the use of cookies. Although most browsers accept cookies by default, you can set your browser to refuse all cookies, or to tell you when you’re being sent a cookie. Some web-based features and services may not function properly if you cookies are disabled.

Return PolicySimple Satisfaction

We are committed to providing you with quality products. If you are not pleased with your purchase from 330ministries, just contact us within 30 days and we will give you a refund or a replacement. Depending on the product you purchase, shipping fees may or may not be included in the refund. Please Contact Us for specific questions. 

Communications

You can communicate to us at the information listed on the Contact page of our website. 

To make sure you receive communications from us, add the following email to your contacts to make sure that our communication to you are not placed in a Junk or Spam folder: resources@threethirtyministries.org.


Let us know if you have more questions. Contact Us.

Share these resources: Facebooktwitterpinterestlinkedinmail
Follow Us: Facebooktwitteryoutubeinstagram